Payment & Delivery Terms

1. Secure Payment Options

We provide multiple verified payment methods designed for security-conscious customers:

• Major credit and debit cards including Visa, Mastercard, and American Express, processed through encrypted payment gateways
• Cryptocurrency transactions (BTC, ETH, USDT) verified on respective blockchain networks
• PayPal services with standard purchase protection
• Bank transfers and ACH processing for institutional clients

Note: Cryptocurrency payments require completion within 45 minutes of order initiation. Order processing begins immediately upon payment verification, with confirmation sent via email.

2. Shipping and Delivery

Orders are carefully prepared and dispatched within 1–2 business days through trusted logistics partners. Available shipping options:

• Domestic US: Complimentary FedEx 2-Day Express shipping
• International: DHL Express with full tracking coverage; shipping costs calculated at checkout

Estimated delivery timeframes after dispatch:

• United States: 2–3 business days
• European Union: 3–5 business days
• Asia-Pacific: 5–7 business days
• Other regions: 7–10 business days

Delivery schedules may vary during holiday periods or customs processing.

3. Security Packaging Protocol

We employ comprehensive packaging measures to ensure product integrity and security:

• Tamper-evident security packaging systems
• Unique authentication codes with verification holograms
• Electrostatic protection for electronic components
• Discrete external packaging maintaining customer privacy

We recommend recording the unboxing process for insurance purposes if needed.

4. International Shipping Considerations

International customers are responsible for applicable import requirements:

• Payment of import duties and taxes
• Customs processing fees
• Accurate customs declaration information
• Required documentation submission

All shipments are declared as "Hardware Security Device" with correct valuation. While we assist with customs documentation, clearance times are beyond our control.

5. Order Tracking and Monitoring

Track your order through these available methods:

• Order confirmation email after payment processing
• Shipping notification with tracking number
• Real-time tracking through our platform
• Signature confirmation where required
• Optional SMS delivery updates

For detailed tracking information, use the carrier's official tracking system. Contact our support team for any shipping inquiries.

6. Returns and Refunds

We accept returns within 30 days for unopened products meeting these conditions:

• Products must be in original sealed condition
• All accessories and documentation must be included
• Return shipping costs are customer responsibility unless product is defective
• Refunds processed within 5–7 business days after product inspection

Opened products are eligible for return only if defective or damaged during shipping.